14 missed calls, a broken wheel, and a very nice man

Since my suitcase was lost/delayed, I left a message with the woman working at the missing luggage desk at the airport saying that I would be home after 6 pm for the next 2 or 3 days. After getting back from visiting the school where I will be working, I saw 14 missed calls.

Crap.

Must have been about the suitcase.

But why did they call at 12:30 pm when I left a message saying not to deliver it until the evening?


I called the number back at 6 pm, as soon as I saw the missed calls. Sure enough, it was the person from the airport who had tried to deliver my suitcase. My message wasn't delivered.

Since tomorrow is a huelga (strike) and most of the public transportation will be heavily delayed and most of the stores closed, the man asked if I would be home for the rest of the evening. I told him that I didn't plan to be but could be home if my suitcase would be delivered.

After calling a few other people at the airport, he, while off the clock, drove out to the airport, picked up my suitcase, and brought it to my door at 10:30 pm that evening and apologized a hundred times for the confusion/inconvenience/poor communication within airport employees (which wasn't his fault at all.)

I'm so happy to have my toothbrush, PJs, clothes, books, etc. that I don't even mind that a wheel is broken off. When you're packing a carry-on, it's full of the things you want right away. So when they check it plane-side, it's pretty inconvenient not to get it for 2 or 3 days....

Thank you, kind airport man.